Terms of Service

Last updated: January 19, 2026

These Terms of Service (“Terms”) govern your access to and use of the website https://cyberwiz.io and any services, content, or materials provided by CyberWiz (“CyberWiz,” “we,” “us,” or “our”).

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, do not use the website or services.

1. Services

CyberWiz provides professional services including, but not limited to:

• Local visibility and digital infrastructure consulting

• Managed WordPress hosting and maintenance

• Automation and systems integration

• Compliance and security readiness services (including SOC 2 readiness and vCISO support)

• Advisory, assessments, and implementation support

Specific services, scope, deliverables, timelines, and fees are defined in written agreements, proposals, or statements of work (“SOW”). These Terms apply in addition to any such agreements.

2. No Professional Guarantees

CyberWiz provides advisory and implementation services based on industry best practices and experience. However:

• We do not guarantee specific business outcomes, rankings, revenue, audit results, or compliance certifications.

• Security, compliance, and visibility outcomes depend on many factors outside our control, including client participation, third-party systems, and external requirements.

All services are provided on a best-effort basis unless explicitly stated otherwise in writing.

3. Client Responsibilities

Clients agree to:

• Provide accurate, complete, and timely information

• Maintain appropriate access credentials and permissions

• Assign a primary point of contact for decisions and approvals

• Review deliverables and provide feedback within agreed timelines

• Comply with applicable laws and regulations relevant to their business

Delays or failures caused by incomplete or inaccurate client input may impact timelines or outcomes.

4. Fees and Payment

Fees are outlined in proposals, SOWs, or invoices. Unless otherwise stated:

• Setup fees are non-refundable

• Monthly services are billed in advance

• Fixed-fee engagements are billed according to agreed milestones

• Late payments may result in suspension of services

CyberWiz reserves the right to update pricing for future engagements or renewals with prior notice.

5. Intellectual Property

CyberWiz Property

All methodologies, templates, frameworks, documentation, and materials created by CyberWiz remain our intellectual property unless otherwise agreed in writing.

Client Materials

Clients retain ownership of their data, content, and systems. By engaging CyberWiz, clients grant a limited license to use such materials solely for the purpose of delivering services.

6. Confidentiality

Both parties agree to maintain the confidentiality of non-public information shared during the course of an engagement, unless disclosure is required by law or permitted in writing.

Confidentiality obligations survive termination of services.

7. Third-Party Services

CyberWiz may recommend or integrate third-party tools, platforms, or services. CyberWiz:

• Does not control third-party services

• Is not responsible for third-party outages, changes, or security incidents

• Makes no warranties regarding third-party products or services

Clients are responsible for complying with third-party terms and fees.

8. Limitation of Liability

To the fullest extent permitted by law:

• CyberWiz shall not be liable for indirect, incidental, consequential, or special damages

• Total liability for any claim shall not exceed the fees paid to CyberWiz in the six (6) months preceding the claim

This limitation applies regardless of the theory of liability.

9. Indemnification

You agree to indemnify and hold harmless CyberWiz from claims, damages, liabilities, and expenses arising from:

• Your misuse of services

• Violation of these Terms

• Violation of applicable laws or third-party rights

10. Termination

CyberWiz may suspend or terminate services if:

• These Terms are violated

• Payments are delinquent

• Continued service would pose legal, ethical, or security risk

Clients may terminate services according to the terms outlined in their specific agreement.

11. Availability and Changes

CyberWiz may:

• Modify or discontinue website features

• Update services and offerings

• Revise these Terms from time to time

Continued use of the website or services constitutes acceptance of updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

13. Contact Information

If you have questions about these Terms, contact:

CyberWiz
Email: support@cyberwiz.io
Website: https://cyberwiz.io